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Predicts FAQ –
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From registration and payments to bonuses, betting, and security — clear answers to the most frequently asked questions, all in one place.

40+ Questions Answered
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Browse the categories below to find your question

Account & Registration

Everything you need to know about opening an account, verification, passwords & profile management.

8 questions
Payments & Transactions

Questions about deposits, withdrawals, Mobile Pay, Nagad, Rocket, and bank transactions.

8 questions
Bonuses & Promotions

Details on welcome bonus, cashback, free bets & turnover requirements.

7 questions
Betting & Games

How to place bets, understanding odds, live betting & bet cancellation.

8 questions
Security & Privacy

Questions about account security, data privacy & KYC verification.

5 questions
Responsible Gaming

About setting limits, self-exclusion, and responsible betting habits.

4 Questions

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Account & Registration

To open an account on Predicts, you'll need an active mobile number, a valid email address, your real name, and date of birth. You must be at least 18 years old. Registration is completely free and takes just 2 minutes. For more details, Registration page View.

No. Each person may only hold one account. If multiple accounts are found linked to the same individual, all accounts will be closed and balances may be forfeited. To read the terms and conditions Click here।

Email verification is required after registration. Without it, deposits and betting will be restricted. A verification link will be sent to your email — simply click it to activate your account.

login page Go to the "Forgot Password?" option and click it. Enter your registered email address — you'll receive a reset link within a few minutes. Click the link to set a new password. If you don't see the email, check your spam folder.

Entering the wrong password several times in a row will temporarily lock your account. Wait 30 minutes and try again. If the issue persists, email support@predicts.best — your account will be reactivated after identity verification.

To change your email address or mobile number, you'll need to contact support. Your name and date of birth cannot be changed after KYC verification, as they are used to confirm your identity.

KYC verification is required before your first withdrawal. Upload photos of the front and back of your National ID (NID) or passport. Verification is typically completed within 24 hours. This process is in place to keep your account secure.

Yes. To close your account, send a request to support@predicts.best. Once your remaining balance has been withdrawn, your account will be permanently closed. To learn about self-exclusion Responsible Gaming Visit the page.

Payments & Transactions

You can deposit on Predicts via Mobile Pay, Nagad, Rocket, or direct bank transfer. All methods reflect in your balance instantly. For more details, Financial Transactions Visit the page.

The minimum deposit on Predicts is just ৳500. That's all you need to start betting and claim your welcome bonus.

Withdrawals via Mobile Pay and Nagad are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Delays may occur if KYC verification is incomplete.

Don't worry. Email support@predicts.best with your transaction ID and a screenshot. Issues are typically resolved within 24 hours and your balance will be credited.

Your daily withdrawal limit depends on your account's verification level. Fully KYC-verified accounts can withdraw up to ৳50,000 per day. For more details, Financial Transactions You'll find it on the page.

Predicts does not charge any deposit fees. However, Mobile Pay or Nagad may apply their own charges. There are also no withdrawal fees on Predicts' end.

Predicts currently supports Bangladeshi mobile banking and bank transfer payments. Updates regarding cryptocurrency payment options may be announced in the future.

No. Third-party payments are not permitted. Deposits must be made from a mobile number or bank account registered in your own name. Otherwise, your funds may be held.

Bonuses & Promotions

A 100% bonus is automatically credited on your first deposit after registration — no separate code or application needed. To find out the maximum bonus amount and turnover requirements, Promotions Page View.

The welcome bonus typically requires a 5x turnover of the bonus amount. For example, if you receive a ৳1000 bonus, you'll need to place ৳5000 in bets. Specific conditions may vary across different promotions.

A percentage of your net losses over a set period is returned as cashback. Cashback is typically calculated on a weekly or monthly basis. To view current cashback offers, Promotions Page Check.

Free bets will appear automatically in your bet slip once awarded. When placing a bet, select the "Use Free Bet" option. If your free bet wins, only the profit is withdrawable — the original stake is not returned.

Bonuses are generally valid for 30 days. If the turnover requirement is not met within that period, the bonus will be forfeited. Each promotion's specific validity period is Promotions page is mentioned.

Yes! Predicts has a referral program. When a friend registers using your link and makes a deposit, you earn a bonus. To see the current referral offer, Promotions Page View.

There's a promo code field available during registration or when making a deposit. Enter a valid code and the bonus will be applied automatically. If you don't have an active promo code, simply leave the field blank and continue.

Betting & Games

Log in, make a deposit, then Sports Betting or Match Odds page. Select a match you're interested in and click on the odds — your bet slip will open. Enter your stake and click the "Place Bet" button.

Predicts uses decimal odds. For example, odds of 2.00 mean a ৳100 bet returns a total of ৳200 if you win (profit: ৳100). Higher odds mean a lower chance of winning but a greater payout. To learn more, Match Odds Visit the page.

Yes, Predicts offers live (in-play) betting. Odds update in real time while a match is in progress, and you can place bets at any moment. The live betting section is accessible as soon as you log in.

Bets generally cannot be cancelled once confirmed. However, if a match is cancelled or postponed, your stake will be refunded. A cash-out option is available on select bets, allowing you to withdraw your winnings early.

Yes, parlay or accumulator bets are available on Predicts. Add multiple matches to your bet slip — if all of them win, you earn a significantly larger payout. However, if any single selection loses, the entire bet is lost.

Predicts offers betting on 30+ sports including cricket, football, kabaddi, tennis, basketball, and badminton. We also offer Lottery & High Roller Games are also available.

Log in and go to "Bet History" in your dashboard. You'll find a full list of your active, won, and lost bets. Results are updated as soon as each match concludes.

The Predicts website is fully mobile-friendly and works seamlessly on any browser. You can access all features from your mobile device without downloading a separate app.

Security & Privacy

Yes. Predicts uses 256-bit SSL encryption. Your password, payment details, and personal data are stored in fully encrypted form. Our Privacy Policy Read.

Go to Account Settings, navigate to the "Security" option, and enable 2FA. From then on, you'll receive a one-time OTP on your mobile each time you log in. Keeping this enabled significantly improves your account security.

Change your password immediately and notify us at support@predicts.best. We'll promptly place a temporary lock on your account and launch an investigation. You'll also have the option to log out from all devices.

No. Predicts never sells or shares your personal information without authorization. To learn more, please read our Privacy Policy Read.

Yes, cookies are used to improve website functionality and user experience. For full details on how we use cookies, please refer to our Privacy Policy available.

Responsible Gaming

Go to Account Settings and select the "Responsible Gambling" option to set daily, weekly, or monthly deposit limits. Any changes to these limits require a 24-hour waiting period to take effect.

Responsible Gaming page or in your account settings, you'll find a self-exclusion option. You can take a break from betting for anywhere between 1 week and 6 months.

No. Predicts strictly enforces an 18+ policy. Age is verified at registration, and identity is confirmed through KYC. Any account found to belong to a minor will be permanently closed.

Predicts is committed to responsible betting. If you feel you may have a problem, contact us at support@predicts.best or visit Responsible Gaming Visit the page to find support information.
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